Frequently Asked Questions

ACCOUNT QUESTIONS

This is a spin and win game where a player buys credits which he/she uses to place stakes. On spinning the wheel the stakes are affected by the multipliers. Credits are then converted to cash for withdrawal in real time.
Any person who is 18 years old.
Registration is done using an email address. Fill in the phone number, and the password of your choice. An activation code is sent to your email immediately.
Kindly give it up to 30 mins for the code to arrive. Sometimes due to technical issues, the message can take longer than usual to arrive. Alternatively, contact our support team to get your account activated or wait for 3 hrs for your account to be automatically activated. You will receive a message once this is done.
Kindly write an email to [email protected] or call our support team to get your account terminated.

BONUS RULES

There are three ways to get bonus:
  • Welcome bonus, this one is awarded to new users
  • Referral Bonus, attained when a new user registers using an existing user referral link. Usually a percentage of the first deposit of the new user. Point to note this is only awarded on the first deposit of the new user, other subsequent deposits do not accrue any rewards.
  • Promotional bonus, there is no set amount to this bonus but it varies based on the company marketing campaigns. This should always be something to look forward to, the company has a reputation of being very generous to existing users.
No, the bonus is used to place stakes on the game. Any winnings from bonus stakes are available for withdrawal. Terms of use apply.
No, automatically stakes are placed with the available bonus, after depleting the bonus, cash is used to place stakes.

DEPOSITS

There are varies options to top up your account balance. Choose the most convenient based on your region. Ideally account balance should reflect immediately after receiving a confirmation message from SpinVantage.

WITHDRAWALS

The lowest amount withdrawable is USD 100 ( consider withdrawal fees). The highest amount is USD 70,000 depending on your level.
You are allowed to make one withdraw per day.
Kindly give it 1 - 3 business days to reflect.
Kindly try again after a few minutes.

STAKES AND LEVELS

A user can only stake with the set amounts: USD 1,2 5, 10, 50 or 100.
Anytime you choose an amount to spin, that amount is calculated as a stake regardless of the spin result.
Each level has a set number of stakes required to qualify. When you qualify to the next level, you get a bonus or cash reward. Levels ensure that you keep winning with SpinVantage regardless of the spin result.